Support & FAQ
Can't find your answer? Email support@renewedce.com. We respond fast.
Do I have to finish the course in one sitting?
No. Your progress saves automatically after every slide. Log in from any device and you'll be exactly where you left off.
Is there a test?
No. Texas TDLR does not require an exam for Property Tax Consultant continuing education. Complete all the course material and you're done. Each section ends with a short, ungraded review to help the material stick, and between sections you answer one of your own security questions. That is an identity check required for online CE, not a knowledge test.
Why can't I click Next right away?
Texas CE hours are measured in instruction time (one CE hour = 50 minutes, 16 TAC §59.30). Each slide has a minimum read time so the course delivers the full 1200 minutes of instruction that TDLR credits as 24 hours. Your certificate counts because this course is TDLR-approved (Course #33235) and we are a registered TDLR CE provider (#2553).
When is my completion reported to TDLR?
Once you have finished the course and paid, we report your completion to TDLR within 7 days, the deadline set by 16 TAC §59.51(e), and usually much sooner. After it posts you can renew at tdlr.texas.gov (TDLR charges its own renewal fee). Keep your certificate of completion for at least two years after the completion date (16 TAC §66.25(f)); TDLR can ask for it on inspection.
What does the course cost?
The standard price is $69.00, one time, everything included. Our first 100 customers pay the founding price of $49.00. That discount is applied automatically at checkout while spots remain. And once you've taken the course with us, every future renewal is $39.00, locked in for life. TDLR gives no credit for repeating the same course within its one-year approval period (16 TAC §66.25(e)). Firms with several registered consultants: email support for group pricing.
How does the lowest price guarantee work?
Find a TDLR-approved 24-hour Property Tax Consultant CE course advertised for less than our price and we'll beat that price by 20%. Email the link or a photo of the ad to support before you pay and we'll send you a personal discount code. The competing course must be TDLR-approved for the same renewal requirement and publicly advertised, we need it before you pay, and we adjust once per enrollment.
How does pay-later work?
Enroll and take the entire course before you pay anything. Pay the one-time fee whenever you like: $49.00 founding price for our first 100 customers, $69.00 standard after that. Your certificate is issued and your completion is reported to TDLR once you have both finished the course and paid.
Can I get a refund?
Yes, on request within 30 days of payment, as long as your certificate has not been issued. If you finish the course first and then pay, the certificate is issued immediately and your completion is reported to TDLR, so the fee is not refundable at that point because the service has been delivered. Email support and we'll sort it out.
What do I do after I finish?
Download your certificate from your dashboard and keep it at least two years after the completion date (16 TAC §66.25(f)). Then renew your registration on the TDLR website. The CE requirement will show as satisfied once our report posts.
Which registrations does this course cover?
Every TDLR property tax consultant registration class: Property Tax Consultant, Senior Property Tax Consultant, and the legacy Real Estate Property Tax Consultant (16 TAC §66.10). Texas requires the same 24 hours (8 hours law & rules, 4 hours ethics, 6 hours appraisal, 6 hours consulting) for all of them in every two-year renewal term. Your first registration term is one year and, per TDLR, that first renewal does not require CE.
I'm a Senior Property Tax Consultant, is the CE requirement different for me?
No. Every registration class owes the identical 24-hour requirement with the same four mandatory blocks. The classes differ in who may practice independently (Senior Property Tax Consultants) versus who must practice under a sponsor (Property Tax Consultants), not in how much CE is required.